Terms &
Conditions
Last updated: March 2026 · Governed by the laws of New South Wales, Australia
Please read these Terms and Conditions carefully before using the Crewreers platform. By creating an account or using our services, you agree to be bound by these terms. If you do not agree, do not use Crewreers.

1. About Crewreers

Crewreers is a maritime crew networking platform operated by EJM Ventures Pty Ltd (ABN 80 696 343 889), a company registered in New South Wales, Australia ("we", "us", "our", "Crewreers").

The Crewreers platform (the "Platform") connects maritime crew members seeking employment with vessel operators, charter companies, marinas, and yacht management firms seeking to hire crew ("Operators"). Crewreers is a marketplace platform only — we are not an employment agency, labour hire company, or party to any employment arrangement between crew and operators.

2. Eligibility

To use Crewreers, you must:

The minimum age of 18 is set in accordance with the practical requirements of the maritime industry and the Maritime Labour Convention 2006 (MLC 2006), which restricts night work for crew under 18.

By registering on Crewreers, you confirm you are at least 18 years old. We reserve the right to terminate accounts where this requirement is not met.

3. User Accounts

3.1 Registration

You must create an account to use the Platform. You agree to provide accurate, current, and complete information and to keep your account details up to date.

3.2 Account Security

You are responsible for maintaining the confidentiality of your login credentials. You are responsible for all activity that occurs under your account. Notify us immediately at support@crewreers.com.au if you suspect unauthorised access.

3.3 One Account Per User

Each person may maintain only one active crew account. Operators may maintain one account per business entity.

4. User Types and Responsibilities

4.1 Crew Members

As a crew member, you agree to:

4.2 Operators

As an operator, you agree to:

5. Document Verification and the Verified Badge

Crewreers offers optional document verification for crew members subscribed to the Captain's Pick plan. Verified crew receive a Verified Trust Badge on their profile.

Important: The Verified Badge indicates that a crew member's identity has been verified via Stripe Identity and their submitted documents have passed automated AI authenticity checks. It does not constitute a guarantee or warranty by Crewreers that any certification, qualification, or document is valid, current, or authentic.

Crewreers expressly disclaims any liability arising from reliance on verified badges or document checks. Operators remain solely responsible for independently verifying all crew qualifications, certifications, and eligibility to work before making any hiring decisions.

Any crew member who submits false, fraudulent, or misrepresented documents will have their account immediately terminated and may be subject to legal action.

6. Prohibited Conduct

You must not use the Platform to:

We reserve the right to suspend or terminate accounts that breach these provisions, with or without notice.

7. Pricing and Payments

7.1 Crew Plans

7.2 Operator Plans

7.3 GST

All prices are in Australian Dollars (AUD). Crewreers is registered for GST (ABN 80 696 343 889). GST is included in all displayed prices unless otherwise stated. Tax invoices are issued upon payment.

7.4 Payment Processing

Payments are processed securely by Stripe. Crewreers does not store your payment card details. Stripe's terms and privacy policy apply to all payment transactions.

8. Refund Policy

8.1 Job Posts and Credit Packs

Job posts (Standard Post, Urgent Hire) and credit packs (Vessel Pack, Fleet Pack) are non-refundable once purchased and activated. If a technical fault on our part prevents a listing from going live, we will issue a full refund or credit at our discretion.

8.2 Subscriptions

Subscriptions (Captain's Pick, Marina Monthly) may be cancelled at any time. Cancellation takes effect at the end of the current billing period. No refund is issued for the current billing period already paid.

8.3 Verification Fee

The Captain's Pick annual fee is non-refundable once identity verification has been initiated, as the cost is incurred immediately upon commencement of the verification process.

8.4 Australian Consumer Law

Nothing in this refund policy limits any rights you may have under the Australian Consumer Law. Where a service is not fit for purpose or is not delivered as described, you may be entitled to a remedy under applicable consumer protection legislation.

9. Intellectual Property

All content on the Crewreers Platform — including the name, logo, design, software, and content created by Crewreers — is owned by EJM Ventures Pty Ltd and is protected by Australian and international intellectual property laws.

You retain ownership of content you post (profile information, photos, documents). By posting content on the Platform, you grant Crewreers a non-exclusive, royalty-free licence to use, display, and distribute that content for the purpose of operating the Platform.

10. Limitation of Liability

To the maximum extent permitted by Australian law:

Operators are solely responsible for verifying crew qualifications, conducting background checks, and complying with all applicable employment and maritime laws before engaging crew through the Platform.

11. Privacy

Our collection and use of your personal information is governed by our Privacy Policy, which forms part of these Terms and Conditions. By using the Platform, you consent to the collection and use of your information as described in our Privacy Policy.

12. Termination

We may suspend or terminate your account at any time if you breach these Terms, engage in fraudulent activity, or if we reasonably believe your use of the Platform poses a risk to other users or the Platform's integrity. You may close your account at any time by contacting support@crewreers.com.au.

13. Changes to These Terms

We may update these Terms from time to time. We will notify users of material changes via email or in-app notification. Continued use of the Platform after changes take effect constitutes acceptance of the updated Terms.

14. Governing Law

These Terms are governed by the laws of New South Wales, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of New South Wales.

15. Contact Us

For questions about these Terms, please contact:

© 2026 Crewreers · EJM Ventures Pty Ltd · ABN 80 696 343 889 · Governed by the laws of New South Wales, Australia